Google NewsAmazon axes more than 100 customer service managers  FortuneAmazon layoffs hit customer service representatives  QuartzThis Floating Hotel Boasts 100% Perfect Guest Reviews  ThrillistFrontier Airlines updates fares, brings back phone customer service  USA TODAYWater authority criticized for alleged disrespect toward customers  Meadville TribuneVerizon (VZ) Enhances Customer Service With GenAI Integration  Yahoo FinanceHow to complain effectively over consumer concerns  NBC DFWParloa, a conversational AI platform for customer service, raises $66M  TechCrunchHow did customer service get so bad?  Financial Times


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